Privacy Policy

1. Introduction

Welcome to Neo Extreme Games. We value your business and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.neoextremegames.com/) or engage with our services. Please read this privacy policy carefully.

2. Information We Collect

Personal Data: Name, email address, and telephone number voluntarily provided when you request a quote, book an event, or contact us.

Financial Data: Secure payment information processed via our third-party payment gateways.

Derivative Data: Information our servers automatically collect, such as your IP address, browser type, and access times.

3. How We Use Your Information

We use your information to process reservations, manage event logistics, send invoices, and provide customer support. We may also use your data to improve our website experience and, if you have opted in, to send occasional promotional updates.

4. SMS Opt-In & Mobile Messaging

How Consent is Obtained: We obtain SMS consent when you voluntarily provide your phone number through our "Book Now" forms, "Contact Us" pages, or during the checkout process by checking the box indicating your agreement to receive text messages.

How Consent is Used: By opting in, you agree to receive automated and manual text messages regarding your event bookings, delivery reminders, weather updates, and service notifications. Message frequency varies based on your interaction with us.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send "STOP", we will send you a confirmation message.

Help: Reply with the keyword "HELP" for assistance or contact us at our support email.

Rates: Message and data rates may apply.

SMS/Mobile Privacy (Strict Adherence): No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. User Rights: Data Access & Deletion

We respect your right to control your personal information. You have the following rights:

Right to Access: You may request a copy of the personal information we hold about you at any time.

Right to Deletion: You have the right to request that we delete your personal data from our systems, provided the data is no longer necessary for an active contract, billing cycle, or legal compliance.

Right to Rectification: You may request that we update or correct any inaccurate information.

To exercise these rights, please contact us at neobubblesoccer@gmail.com. We will respond to and process your request within 30 days.

6. Security & Cookies

We use administrative and technical security measures to protect your personal data. We also use cookies to customize the site and improve your experience. You can disable cookies in your browser, though some site features may be affected.

7. Children's Privacy

We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

8. Contact Us

If you have questions about this Privacy Policy or wish to access/delete your data, please contact us at:

Neo Extreme Games

Website: https://www.neoextremegames.com/

Email: neobubblesoccer@gmail.com

Phone: +1 440-732-2288